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Our standard shipping rate applies to most domestic shipments. However, for certain geographically isolated or difficult-to-reach locations (small islands, mountain crossings, or lagoon areas), couriers apply a surcharge.
Below is the list of ZIP codes subject to increased shipping rates:
Livigno / Trepalle: 23041
Campione d’Italia: 2206 (Note: 4-digit ZIP code for the Italian exclave)
The following ZIP codes and geographic areas have a shipping cost of €15.00:
Islands and remote areas:
04020 – 04027
07024
From 57030 to 57039 (Including Elba Island and the Tuscan archipelago)
58012 – 58019
71040
80070
From 80070 to 80077 and 80079 (Including Ischia, Procida, and Capri)
90010
91010 – 91017 – 91023
92010
98050 – 98055 (Including the Aeolian Islands)
Useful information for customers: Delivery times for these specific locations may require an additional 24 to 48 working hours compared to standard delivery times. The correct shipping rate will be automatically applied in the cart once the shipping ZIP code is entered during checkout.
Pistacchiu shipments are normally processed on working days, with deliveries made by the courier within the approximate time slot of 8:00 AM – 5:00 PM, depending on local organization.
The cart will always transparently display:
Pistacchiu products are packaged in food-safe shipping packaging, designed to protect them from impacts, temperature changes, and damage during transport.
The delivery times indicated are estimated guidelines, calculated from the actual shipping date.
Pistacchiu cannot be held responsible for delays caused by:
However, we will always do our best to minimize any inconvenience.
For shipments to European Union countries, applicable taxes and duties are already included in the order total, unless otherwise specified during checkout.
No additional payment will be required upon delivery unless explicitly indicated in the cart.
Where necessary, Pistacchiu directly handles:
Any specific charges (such as excise duties or other legally required fees) are always clearly shown in the cart as separate items and paid together with the order.
For shipments to non-EU countries, any duties, taxes or charges are not included in the order amount.
These ancillary charges and customs fees are the exclusive and complete responsibility of the recipient and will be requested directly by the courier in charge or by the local customs authorities at the time of delivery of the goods or before customs clearance of the same.
Once your order is completed, you will receive a summary e-mail with all the details of your purchase.
For products immediately available, shipping usually takes place within 24 working hours from payment confirmation.
As soon as the package is handed over to the courier:
You can monitor the status of your shipment at any time by clicking the tracking link received via e-mail.