📦 We ship worldwide via tracked express courier 🌏 | 🎁 Gift always included 🎁

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Shipping Information

Shipping Information – Pistacchiu

 

Shipping rates and sales conditions

 

🇮🇹 ITALY

 

  • Shipping cost: price = €9.90
  • Free shipping: from price = €89
  • Estimated delivery times: 24–72 working hours from courier pickup

 

🇮🇹 SARDINIA, SICILY, SMALL ISLANDS AND VENICE LAGOON

 

  • Shipping cost: price = €14.90
  • Free shipping: from price = €89
  • Estimated delivery times: 24–72 working hours from courier pickup

 

🌍 EUROPE

  • Shipping cost: price = €24.90
  • Estimated delivery times: 10 working days from courier pickup

🌍 NORTH AMERICA – USA AND CANADA

  • Shipping cost: price = €39,00
  • Estimated delivery times: 10 working days from courier pickup

🌍 REST OF THE WORLD – ASIA, CHINA, SOUTH AMERICA, OCEANIA, ETC.

  • Shipping cost: price = €60,00
  • Estimated delivery times: 10 working days from courier pickup

 

National Shipping – Rates for Remote or Hard-to-Reach Areas

Our standard shipping rate applies to most domestic shipments. However, for certain geographically isolated or difficult-to-reach locations (small islands, mountain crossings, or lagoon areas), couriers apply a surcharge.

 

Below is the list of ZIP codes subject to increased shipping rates:

 

Special Rate Areas: €40.00

 

  • Livigno / Trepalle: 23041

  • Campione d’Italia: 2206 (Note: 4-digit ZIP code for the Italian exclave)

 

Higher Rate Areas: €15.00

 

The following ZIP codes and geographic areas have a shipping cost of €15.00:

 

    • Islands and remote areas:

      • 0402004027

      • 07024

      • From 57030 to 57039 (Including Elba Island and the Tuscan archipelago)

      • 5801258019

      • 71040

      • 80070

      • From 80070 to 80077 and 80079 (Including Ischia, Procida, and Capri)

      • 90010

      • 910109101791023

      • 92010

      • 9805098055 (Including the Aeolian Islands)

       

 

 

Useful information for customers: Delivery times for these specific locations may require an additional 24 to 48 working hours compared to standard delivery times. The correct shipping rate will be automatically applied in the cart once the shipping ZIP code is entered during checkout.

ℹ️ General information

Pistacchiu shipments are normally processed on working days, with deliveries made by the courier within the approximate time slot of 8:00 AM – 5:00 PM, depending on local organization.

The cart will always transparently display:

  • the selected shipping address
  • shipping costs and related charges

Pistacchiu products are packaged in food-safe shipping packaging, designed to protect them from impacts, temperature changes, and damage during transport.

The delivery times indicated are estimated guidelines, calculated from the actual shipping date.
Pistacchiu cannot be held responsible for delays caused by:

  • customs inspections
  • adverse weather conditions
  • seasonal courier peaks
  • force majeure events

However, we will always do our best to minimize any inconvenience.

🧾 Taxes and duties

For shipments to European Union countries, applicable taxes and duties are already included in the order total, unless otherwise specified during checkout.
No additional payment will be required upon delivery unless explicitly indicated in the cart.

Where necessary, Pistacchiu directly handles:

  • tax obligations related to the order
  • any required customs procedures

Any specific charges (such as excise duties or other legally required fees) are always clearly shown in the cart as separate items and paid together with the order.

For shipments to non-EU countries, any duties, taxes or charges are not included in the order amount.

These ancillary charges and customs fees are the exclusive and complete responsibility of the recipient and will be requested directly by the courier in charge or by the local customs authorities at the time of delivery of the goods or before customs clearance of the same.

🔍 Order tracking

Once your order is completed, you will receive a summary e-mail with all the details of your purchase.
For products immediately available, shipping usually takes place within 24 working hours from payment confirmation.

As soon as the package is handed over to the courier:

  • online tracking will be activated
  • you will receive an e-mail with the tracking link
  • an estimated delivery date will be provided

You can monitor the status of your shipment at any time by clicking the tracking link received via e-mail.