RIGHT OF WITHDRAWAL AND RETURN INFORMATION

Pursuant to art. 52 of Legislative Decree 206/2005 (Consumer Code), the Customer who holds the status of Consumer has the right to withdraw from the purchase contract, without indicating the reasons, within 14 days from the day on which he receives the products.

IMPORTANT – EXCEPTIONS TO THE RIGHT OF WITHDRAWAL FOR FOOD PRODUCTS The Customer is informed that, pursuant to art. 59 of the Consumer Code, the right of withdrawal is EXCLUDED for the supply of:

1. Goods that are likely to deteriorate or expire quickly (Article 59, letter d): all fresh food products, with a short-term maturity or that require controlled storage temperatures fall into this category.
2. Sealed goods that are not suitable for return for hygienic or health protection reasons and have been opened after delivery (Article 59, letter e): packaged food products (such as jars of creams, chocolates, biscuits, liquor bottles, etc.) fall into this category if the packaging or the guarantee seal has been opened, tampered with or damaged by the consumer.

Consequently, the right of withdrawal can only be exercised Exclusively for sealed food products that are not at risk of deterioration and that are returned in the original packaging perfectly intact and never opened.