{"id":1897,"date":"2026-07-10T13:05:45","date_gmt":"2026-07-10T13:05:45","guid":{"rendered":"https:\/\/pistacchiu.com\/contract-withdrawal\/"},"modified":"2026-07-19T15:05:38","modified_gmt":"2026-07-19T15:05:38","slug":"contract-withdrawal","status":"publish","type":"page","link":"https:\/\/pistacchiu.com\/en\/contract-withdrawal\/","title":{"rendered":"Contract Withdrawal"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1897\" class=\"elementor elementor-1897 elementor-1793\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f6ecf3d e-flex e-con-boxed e-con e-parent\" data-id=\"4f6ecf3d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ebb3a8 elementor-widget elementor-widget-text-editor\" data-id=\"7ebb3a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>RIGHT OF WITHDRAWAL AND RETURN INFORMATION<\/strong><\/p>\n<p>Pursuant to art. 52 of Legislative Decree 206\/2005 (Consumer Code), the Customer who holds the status of Consumer has the right to withdraw from the purchase contract, without indicating the reasons, within 14 days from the day on which he receives the products.<\/p>\n<p><strong>IMPORTANT &#8211; EXCEPTIONS TO THE RIGHT OF WITHDRAWAL FOR FOOD PRODUCTS<\/strong> The Customer is informed that, pursuant to <strong>art. 59 of the Consumer Code<\/strong>, the right of withdrawal is <strong>EXCLUDED<\/strong> for the supply of:<\/p>\n<ol>\n<li><strong>Goods that are likely to deteriorate or expire quickly<\/strong> (Article 59, letter d): all fresh food products, with a short-term maturity or that require controlled storage temperatures fall into this category.<\/li>\n<li><strong>Sealed goods that are not suitable for return for hygienic or health protection reasons and have been opened after delivery<\/strong> (Article 59, letter e): packaged food products (such as jars of creams, chocolates, biscuits, liquor bottles, etc.) fall into this category if the packaging or the guarantee seal has been opened, tampered with or damaged by the consumer.<\/li>\n<\/ol>\n<p>Consequently, the right of withdrawal can only be exercised <strong>Exclusively<\/strong> for sealed food products that are not at risk of deterioration and that are returned in the original packaging perfectly intact and never opened.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-275c9ec elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"275c9ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New form\" aria-label=\"New form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1897\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"275c9ec\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Pistacchiu\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_8498c68 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_8498c68\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName and Surname\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_8498c68]\" id=\"form-field-field_8498c68\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail (must be the one used for the order)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tOrder number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[message]\" id=\"form-field-message\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Message\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_d0d9b67 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d0d9b67\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhich products do you want to return? (Specify the name)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_d0d9b67]\" id=\"form-field-field_d0d9b67\" rows=\"4\" placeholder=\"Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_0337bca elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_0337bca\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tI declare and confirm that the products I wish to return are perfectly sealed, intact and in their original packaging unopened.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_0337bca]\" id=\"form-field-field_0337bca\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONFIRMATION OF WITHDRAWAL<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RIGHT OF WITHDRAWAL AND RETURN INFORMATION Pursuant to art. 52 of Legislative Decree 206\/2005 (Consumer Code), the Customer who holds the status of Consumer has the right to withdraw from the purchase contract, without indicating the reasons, within 14 days from the day on which he receives the products. IMPORTANT &#8211; EXCEPTIONS TO THE RIGHT [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1897","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contract Withdrawal - Pistacchiu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pistacchiu.com\/en\/contract-withdrawal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contract Withdrawal - Pistacchiu\" \/>\n<meta property=\"og:description\" content=\"RIGHT OF WITHDRAWAL AND RETURN INFORMATION Pursuant to art. 52 of Legislative Decree 206\/2005 (Consumer Code), the Customer who holds the status of Consumer has the right to withdraw from the purchase contract, without indicating the reasons, within 14 days from the day on which he receives the products. 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